We receive hundreds of letters and e-mails from the thousands of customers we sell products to each year. Below is a very small sample of some of those letters and emails.

Over the years I have learned that Wagons, Wagon Wheels and Cowboys knows no boundaries or borders, it is evident in this letter from Switzerland.

Hello Jay,

Please excuse my English, this is a translation program, I hope for you it works and you understand.

I have enclosed picture from me with your wheels on cowboy gun cart, you very helpful in helping me to get what I need for gun cart.

Thank you so very much helping me,

Gyger Jürg
Mels, Switzerland

Dear Jay and Family,

This is my buckboard that I used for Cowboy Action Shooting. It has a detachable gun rack to hold a rifle and shotgun which is not shown. The wooden bucket is used with a pair of long tongs to pick up empty brass and shotgun shells. I have a scoop designed for cat litter to sift the sand out of it and all brass is deposited in the spittoon for reloading.

The box was made for the military for some reason and was olive drab with "U.S". stenciled on it. I painted it black and mounted cabinet handles on each side. It contains ammunition and accessories such as the tongs, ear protectors, thermos, cup, canteen. I also have a small ice chest with cold water. I have also put an iPOD player in a sack playing cowboy music.

The wagon has been stored in my shed with junk piled on top of it, so I decided to make a better use for it and it will be parked under a tree in the shade where the sprinklers won't hit it and the buckets will make good cactus planters. It will also be a nice photo prop for grandchildren pictures.

Jerry Dupree
La Quinta, California

Dear Jay and Family,

Wheels arrived this week and they are beautiful. I have attached a photo of my gun cart that I use for cowboy action shooting. These wheels are unreal, they make pulling the cart so easy.

You were a lot of help talking me through the process and helping with the wheels that I needed to make this gun cart work.

Brett Simison
Haiku, Hawaii

Dear Jay,

Please find enclosed a photo of the dump cart we rebuilt this winter with the helpf of the wheels you provided. It was greatly appreciated that you were able to use the original hubs as most of the carts other hardware was also reused. Please feel free to give out my contact information to anyone looking for references, everone here was very pleased with the quality of your work..

NOTE: The front wheels on this projoect are 48" in dia. and the rear wheels are 54" in dia. The wheels have eighteen spokes and are 4.0" wide.

Sincerely,

Ian McCarthy
Sargent Corporation
Stillwater, Maine

Jay,

Finished my 5/8's scale decorative Chuck Wagon, it is 6 feet long and 30 inches wide. Your wheels helped me make the project. I told you I'd send your some pictures, you will find them enclosed.

Thanks for your help and putting up with me on this project!

Bob Evans
Harrison, Arkansas

Jay,

Just installed the table last weekend!!!

I thought you may want to see your wheels. The table is 10' long and 44" wide and made of Texas mesquite. The new owner loves the table.

Bill Silk
King Wood, TX

Dear Jay,

Wheels have arrived in a bit less than 24 hrs transit time... They are exactly what I hoped for. Very well made and in perfect scale for my purpose.. Frankly, considering what goes into making such a complex structure I don't see how you can sell them for such a reasonable price.

I went straight into the shop and turned the axel so I could make a trial assembly before bed time.. like a kid with a new toy! I will send a picture when things are further along. Again, thanks for all your help.

Fred Davis
Onancock, VA

Jay,

If any customer wants to e-mail me inquiring about your quality and workmanship you are more than welcome to give out my e-mail address. Thanks again for the great wheels, they really add a authentic look to what has been a very fun winter project.

Rod Yarger
Yakima, WA

Jay Jones
Custom Wagons

I bought a chandelier from you a couple yrs. ago and it's been great!!!! I would like to duplicate it, except make it 32". Everyone comments on it, and i was impressed with the workmanship on it.

I would also be interested at look'n at some of your other products

Robert Post
Andover, Ct

Jay Jones
Custom Wagons

Your help and support was appreciated in getting to the museum the 12 foot wagon wheel used for our new exhibit. The new exhibit was dedicated on July 4, 2006.

Thank you again for all your help and the professional manner in which you worked with us.

Linda Byers, Superintendent
Fort Bridger State Museum and Historic Site
Fort Brider, Wyoming

Jay,

This is so beautiful! It could not have been a more perfect match to my decor!

Thank you so much for such quality!

Shirley & Gary Phillips
Ada, Oklahoma

Dear Jay,

My friends went crazy when they saw my crummy little Jerald Cart and what your wheels did to dress it up. (Jerald Cart had smaller bicycle type wheels)

Thanks so much. I am so proud of my new wheels!

Jeannie
New Mexico

About a month ago I ordered a couple of wagon wheels for a cart I am making and had questions on how to make an axle. Jay Jones responded to me and said to write back leaving my number so he could call me and tell me how to do it.

Well I just got the Wheels and they are AWSOME!! I can't wait to put them on. I look forward to your call, you guys ARE GREAT!!

M. Goods
Wailuku, Hawaii

Dear Jay,

I wanted to e-mail these pictures to you to show the wonderful job your company did for my project.

The stagecoach project was taken from a picture I found on stagecoaches of the west. It is a 1850's Wells Fargo coach. My application is a gun cart for my S.A.S.S. affiliation. The trunk flap in the rear opens and the guns are placed in a lay down gun rack. The seat up front opens and will hold around 600 rounds of ammunition. On a pull scale it reads approximately 10# to move the coach.

I want to thank you again for all your help, and I will pass on your address to my friends who are already wanting to build their own. Share the pictures with anyone who wants to build a project of there own Note: This project took three weeks at one hour each night and four hours on two weekends. Not much time but a lot of fun.

My next project is in the works ,so I'll be ordering more wheels soon.

Dave Stewart

Just thought that you might want to see how your wagon wheels I purchased back in October 2004 are being used.

I have had a great time with this project. It's been the funnest thing since learning to fly 25 years ago.

I used the 32" - 16 spoke with Aluminum hub and rubber tires along with brass bearings to which I added 2 sets of 10 ball steel sealed bearings to the outer races. Then I painted everything bright yellow and mounted them on the Buffalo Concession Cart.

I have been getting dozens of compliments on how Unique, Original and Outstanding the cart looks with your wheels.

I searched for over a year to find a cart to match and I finally ended up building my own design. I recently posted the new web site for cart sales and I have 2 potential buyers already! I am looking forward to doing more business with your company in the future! Your product was just what I needed.

Thanks,
Russell Holt
Buffalocart.com

We just got our three chandeliers up, the pictures I am sending do not do them justice, the are so nice. Thank you for your help with our project and understand what we wanted to do.

Herring Farms
Lake Park, GA